You can update your Jaguar vehicle through your Pivi Pro system. Updates to your vehicle will provide you with the latest features and ensure the utmost stability across all areas of your vehicle, including the engine, transmission, interior electronics, and infotainment systems. Some recall software updates are now also able to be performed over the air.
Once the update is fully downloaded to the vehicle and ready to install, a notification icon will show the update is available with a “learn more” link to take you to the software update settings screen.
You will also receive a pop-up notification at ignition off to ask you to accept the update.
After accepting the update, you will be asked to either “Update Now” or “Schedule”.
Ensure the vehicle is in a good network coverage area (Wi-Fi or Mobile data).
If you wish to schedule the update, press Schedule, select the date, time and press OK. Otherwise press ‘Update Now”.
Before updating close all windows, lock and arm the vehicle. Leave the vehicle for the period of time presented in the pop-up notification.
If update now is selected the vehicle will wait 10 minutes before starting the update process. Starting the vehicle in this period will cancel this update attempt. When scheduled, the car will start the update at the scheduled time.
The vehicle will perform safety checks before applying the update, including, but not limited to:
If any conditions are not satisfied the update will not proceed. The software update screen will provide guidance on how to remedy this before another attempt.
If all conditions are satisfied, the vehicle will then initiate the update.
During the update you will not be able to use the vehicle. This can last between 30-90 mins. Most vehicle systems are unavailable during the update, but you will be able to unlock/lock and access the vehicle. For vehicles with pop-out door handles please see the owner’s manual for how to operate them.
On returning to your vehicle, all systems on your vehicle will start up with new software. A notification will inform you of a successful update, the software update screen will show the new version number as well as release note text explaining all changes and improvements.
The preconditions are used to ensure the updates are only attempted when the vehicle is in a safe state.
During the update all SOTA components support one of the following safety mechanisms:
• Dual bank – the component has a duplicated bank of software where the update is applied to a new bank that currently is not being used, in the unlikely event of any failure, the system can automatically revert back to the previous back and operate exactly as it behaved prior to attempting the update.
• Rollback – before applying the update, the current software version is also prepared, in the unlikely event of any failure, the current software version is rolled back to ensure the vehicle operates as it did prior to attempting the update.
Jaguar I-PACE
Enhanced High Voltage battery cell (primary battery) health monitoring/management.
This is a required update and forms the delivery of the recall remedy for safety recall H441
IMPORTANT – CHANGES TO PROFILES
Markets where InControl Accounts are supported:
To provide greater flexibility and opportunity in future updates, it’s been necessary to redevelop Profiles (referred to as Accounts after the update).
Please Note: Only personal settings and navigation destinations as part of a Profile linked to a signed in InControl Account PRIOR to this update will be preserved. Profiles not linked to a signed in InControl Account will need to be recreated after the update.
Markets where InControl Accounts are not supported:
Profiles will no longer be supported following this update and therefore personal profiles will no longer be accessible.
We apologise for any inconvenience these changes may cause.
This update brings a number of significant new features as follows:
New features
• The Interactive Driver Display (where fitted) can now display Google Maps when Android AutoTM is in use or Apple Maps when Apple CarPlay® is in use. Please note: Support for this capability via other navigation apps is subject to the necessary updates being released by their respective developers. The Digital Driver Display and Analogue Dials with Central TFT Display are unsupported.
• Apple iPhone Favourite contacts can now be accessed directly from the Pivi homescreen phone tile or via the contacts tab within Pivi’s Phone app.
• Following feedback, we’ve added a phone reminder which can be displayed when you shut the vehicle down for those vehicles with Wireless Device Charging.
• The Pivi Pro navigation app for Range Rover & Range Rover Sport PHEV vehicles can now display a range overlay on the map. This is visible when no destination is set.
• Wireless Android AutoTM & Wireless Apple CarPlay® is now available in more countries.
Features we’ve improved or changed
• We’ve made changes to the traffic info and the text colour making it more useful and readable. This especially improves the available information when the Interactive Driver Display is in full screen map view and the traffic list is shown.
• In the Navigation / About settings the map information now shows the date each region was last updated. Note: the region your vehicle is located in is automatically updated over the air in most markets where there is a valid Connected Navigation Subscription.
• The Map & Service subscription expiry date is now visible from the map information screen.
• Phone settings have been reorganised combining Bluetooth and Android AutoTM / Apple CarPlay® settings.
• A variety of bug fixes and general performance improvements.
• Profiles are now referenced as Accounts in the touchscreen.
Please Note: Availability of features can vary by vehicle specification, model year and market.
Jaguar XE
IMPORTANT – CHANGES TO PROFILES
Markets where InControl Accounts are supported:
To provide greater flexibility and opportunity in future updates, it’s been necessary to redevelop Profiles (referred to as Accounts after the update).
Please Note: Only personal settings and navigation destinations as part of a Profile linked to a signed in InControl Account PRIOR to this update will be preserved. Profiles not linked to a signed in InControl Account will need to be recreated after the update.
Markets where InControl Accounts are not supported:
Profiles will no longer be supported following this update and therefore personal profiles will no longer be accessible.
We apologise for any inconvenience these changes may cause.
This update brings a number of significant new features as follows:
New features
• The Interactive Driver Display (where fitted) can now display Google Maps when Android AutoTM is in use or Apple Maps when Apple CarPlay® is in use. Please note: Support for this capability via other navigation apps is subject to the necessary updates being released by their respective developers. The Digital Driver Display and Analogue Dials with Central TFT Display are unsupported.
• Apple iPhone Favourite contacts can now be accessed directly from the Pivi homescreen phone tile or via the contacts tab within Pivi’s Phone app.
• Following feedback, we’ve added a phone reminder which can be displayed when you shut the vehicle down for those vehicles with Wireless Device Charging.
• The Pivi Pro navigation app for Range Rover & Range Rover Sport PHEV vehicles can now display a range overlay on the map. This is visible when no destination is set.
• Wireless Android AutoTM & Wireless Apple CarPlay® is now available in more countries.
Features we’ve improved or changed
• We’ve made changes to the traffic info and the text colour making it more useful and readable. This especially improves the available information when the Interactive Driver Display is in full screen map view and the traffic list is shown.
• In the Navigation / About settings the map information now shows the date each region was last updated. Note: the region your vehicle is located in is automatically updated over the air in most markets where there is a valid Connected Navigation Subscription.
• The Map & Service subscription expiry date is now visible from the map information screen.
• Phone settings have been reorganised combining Bluetooth and Android AutoTM / Apple CarPlay® settings.
• A variety of bug fixes and general performance improvements.
• Profiles are now referenced as Accounts in the touchscreen.
Please Note: Availability of features can vary by vehicle specification, model year and market.
Jagaur XF
IMPORTANT – CHANGES TO PROFILES
Markets where InControl Accounts are supported:
To provide greater flexibility and opportunity in future updates, it’s been necessary to redevelop Profiles (referred to as Accounts after the update).
Please Note: Only personal settings and navigation destinations as part of a Profile linked to a signed in InControl Account PRIOR to this update will be preserved. Profiles not linked to a signed in InControl Account will need to be recreated after the update.
Markets where InControl Accounts are not supported:
Profiles will no longer be supported following this update and therefore personal profiles will no longer be accessible.
We apologise for any inconvenience these changes may cause.
This update brings a number of significant new features as follows:
New features
• The Interactive Driver Display (where fitted) can now display Google Maps when Android AutoTM is in use or Apple Maps when Apple CarPlay® is in use. Please note: Support for this capability via other navigation apps is subject to the necessary updates being released by their respective developers. The Digital Driver Display and Analogue Dials with Central TFT Display are unsupported.
• Apple iPhone Favourite contacts can now be accessed directly from the Pivi homescreen phone tile or via the contacts tab within Pivi’s Phone app.
• Following feedback, we’ve added a phone reminder which can be displayed when you shut the vehicle down for those vehicles with Wireless Device Charging.
• The Pivi Pro navigation app for Range Rover & Range Rover Sport PHEV vehicles can now display a range overlay on the map. This is visible when no destination is set.
• Wireless Android AutoTM & Wireless Apple CarPlay® is now available in more countries.
Features we’ve improved or changed
• We’ve made changes to the traffic info and the text colour making it more useful and readable. This especially improves the available information when the Interactive Driver Display is in full screen map view and the traffic list is shown.
• In the Navigation / About settings the map information now shows the date each region was last updated. Note: the region your vehicle is located in is automatically updated over the air in most markets where there is a valid Connected Navigation Subscription.
• The Map & Service subscription expiry date is now visible from the map information screen.
• Phone settings have been reorganised combining Bluetooth and Android AutoTM / Apple CarPlay® settings.
• A variety of bug fixes and general performance improvements.
• Profiles are now referenced as Accounts in the touchscreen.
Please Note: Availability of features can vary by vehicle specification, model year and market.
Jaguar I-PACE
Nothing new to see in this release, purely certificate updates to keep everything running smoothly.
Jaguar I-PACE
In this release our Driving Assistance and Vehicle Dynamics teams have created a number of improvements to the performance of a number of vehicle control systems and consequently enhanced the vehicle's refinement.
Adaptive Cruise Control with Steering Assist / Lane Keep Assist
(Please note: Not all of the below improvements are applicable to vehicles with only Lane Keep Assist):
Smoother assisted steering for road layouts which include direction changes, lanes splitting and road marking transitions.
Image processing improvements for surface estimation.
Calibration updates improving lane corridor quality & consistency, resulting in smoother steering through corners.
Improved determination of road edges.
Several line geometry related image processing refinements to help avoid false positives.
Improvements when managing cross junctions with no lane markings.
Emergency Braking:
General performance refinements.
Traffic Sign Recognition:
General improvement in sign recognition.
Auto High Beam Assist:
Oncoming vehicle detection refinements to help avoid unintended dazzling of oncoming drivers.
Electric Power Assisted Steering:
Improvements to steering feedback.
Please Note: Availability of features can vary by vehicle specification, model years and markets.
PHEV only: Please note that following the update, you may for a short period of time experience some irregularity in when the vehicle deploys EV energy.
Jaguar I-PACE
With our continued drive to deliver improvements to your vehicle, this update brings enhancements to the following systems:
Wireless Device Charging:
Improved detection and adaption to phones resulting in the initiation of charging being less sensitive to device location. Updates to communication with Apple devices running the latest iOS releases.
High Voltage (HV) Battery Charge Control:
Changes to the control of the charging cable locking pin to reduce the possibility of an unresponsive locking pin.
Changes to the charge indicator LED behaviour
• The flashing white LED charge indicator no longer illuminates when attempting to plug-in the charge cable when the locking pin is already in a locked position.
• If the charging pin is stuck in a midway position during locking attempt, a Rapid flashing white LED to indicate the error condition. In such cases recommend removal/reinsertion of charging cable.
Vehicles without Surround Cameras:
Added automatic display of the rear view when the vehicle rolls back plus other general performance improvements.
Jaguar I-PACE (21MY Only – already included in later models):
Improvements to cold weather range prediction accuracy.
Improved support for Charge Now.
Fixed Time charging now works across multiple days.
Improved range estimation for vehicles fitted with 20" wheels.
Improved range estimation impact influenced by the vehicle’s climate control system.
Range estimation updates more frequently, preventing unexpected range drop off at lower range values.
All other vehicles:
General powertrain refinements.
Jaguar I-PACE
This update prepares the system for upcoming feature and performance enhancements.
Jaguar I-PACE
This update includes a number of general interface and performance improvements as well as resolving the following specific issues. Thank you for your feedback.
• Maps in the Driver Display may be replaced by a blank area.
• Audio may continue to play after exiting the vehicle.
• Apple CarPlay / Android Auto icon on the homescreen opens the incorrect screen.
• The last used radio station is incorrectly recalled on the next journey.
This update also brings improvements to the following features and systems:
• Touchscreen stability.
• Bluetooth stability.
• Apple CarPlay stability
• Diagnostics for the main HV battery.
• Charging status.
Jaguar I-PACE
This update includes a number of general interface and performance improvements as well as resolving the following specific issues. Thank you for your feedback.
• Maps in the Driver Display may be replaced by a blank area.
• Audio may continue to play after exiting the vehicle.
• Apple CarPlay / Android Auto icon on the homescreen opens the incorrect screen.
• The last used radio station is incorrectly recalled on the next journey.
• New Speed limit Notification has moved from the Driver Assistance Menu to the Cruise and Limiter Menu. The audio notification can now be permanently set on/off in the new menu and is no longer affected by the Driver Assistance Settings.
This update also brings improvements to the following features and systems:
• Touchscreen stability.
• Bluetooth stability.
• Apple CarPlay stability.
Jaguar I-PACE
This update provides Driver Display (Instrument cluster) stability improvements and associated display settings issue such as the default speed units.
Jaguar I-PACE
This update enables improvements to SOTA (Software Over The Air) capability.
Jaguar I-PACE only: Following this update, over the air updates will be possible whilst the vehicle is actively charging using an 'AC' charger, such as a home charger.
Please note: If the vehicle is plugged in but not currently charging, you will need to schedule the update for the same time the vehicle is scheduled to be charging or disconnect the charging cable. Over the air updates can not be carried out whilst using rapid 'DC' chargers
Jaguar I-PACE
Diagnostic improvements to Chassis control system. 21MY Chassis Control Module (CHCM)
Improvements to in-vehicle communication networks. 24MY Gateway Module (GWM)
Jaguar I-PACE
PIVI PRO Infotainment improvements.
• Security enhancements
• Reversing camera upgrade to improve nighttime visibility
• Once a year sign in (password retention increased from 90 days to one year)
• Connectivity fix for Amazon Alexa, Apple CarPlay and Android Auto
• Ability to search for JLR public chargers
• Traffic on your commute is now visible in the home screen navigation panel
• Ability to select navigation route based on time of journey.
• Distraction notification disabled feature moved to drive assistance screen.
• More language options
Performance improvements to the following system:
• Battery Energy Control Module (BECM) 21-25MY
If you experience abrupt Android Auto wireless disconnection; Please relaunch using the Android Auto icon from App-drawer or reconnect device over Bluetooth, should it not recover automatically.
Jaguar E-PACE
PIVI PRO Infotainment improvements.
• Security enhancements
• Reversing camera upgrade to improve nighttime visibility
• Once a year sign in (password retention increased from 90 days to one year)
• Connectivity fix for Amazon Alexa, Apple CarPlay and Android Auto
• Ability to search for JLR public chargers
• Traffic on your commute is now visible in the home screen navigation panel
• Ability to select navigation route based on time of journey.
• Distraction notification disabled feature moved to drive assistance screen.
• More language options
Performance improvements to the following system
• Electric Power Inverter Converter Control Module (EPIC) 24-25MY
• PHEV only: Please note that for a short period of time, you may experience some disruption in the EV capabilities after the update has completed. Please disconnect the vehicle charger and ensure the battery has a minimum charge level of 25% before starting the update.
If you experience abrupt Android Auto wireless disconnection; Please relaunch using the Android Auto icon from App-drawer or reconnect device over Bluetooth, should it not recover automatically.
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